Frequently Asked Questions
Multiple Print Discounts.
Buy one print and get another print at a 25% discount.
How are your prints packaged for shipping?
Our prints are carefully hand rolled in tissue paper or plastic sleeves and mailed in heavy duty tubes or boxes. In order to provide the highest quality, all orders are packed and shipped by ourselves—we do not use third-parties or outside service providers.
What shipping carriers do you use and when can I expect delivery of my order?
*** ALL ORDERS WILL BE SHIPPED THE WEEK OF MARCH 4th***
Delivery time equals processing time plus shipping time.
Processing Time: Print orders are usually processed within 1 to 3 business days.
Shipping Time: Shipping times are dependent on the shipping method and the destination, see below:U.S. Orders
- We use USPS, UPS and Fedex for international orders. Unfortunately USPS does not provide tracking details.
- Shipping time: 7 to 25 business days (often longer depending on the country).
- PLEASE NOTE: International orders may take longer based on local country conditions.
- There may a customs fee or value-added tax due when your order arrives at your location.
What types of paper are your prints and charts printed on?
Our standard premium paper is a medium-weight, matte paper which is far thicker than the typical poster or print paper. It ranges from 80 lb to 100 lb cover stock depending on the print. We use vivid, archival inks. Prints are carefully hand-rolled in tissue paper or plastic sleeves and mailed in heavy-duty tubes or boxes.
Is there any sales tax or value-added tax?
If you ship the prints to a location in Massachusetts then a 6.25% sales tax is added to the total amount of your order.
If you ship to an international destination there may a customs fee or VAT due when your order arrives at your location.
What happens if I am unsatisfied with my purchase?
We offer a 30-day return policy on all non-framed prints. If for any reason you are not satisfied with your purchase, let us know by sending us an email at firstname.lastname@example.org. Please send back the print(s) to us in the original tube if possible to the address below. We will refund your account or replace the print(s) as soon as the return is received.
Please note we do not offer returns/refunds for framed and canvas prints because each one is custom made.HistoryShots